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No matter where in the world your client is, we’ll film your testimonial interview either remotely or with our on-site crew.
You don’t have to lift a finger. We handle the entire process—from interviewing and filming to editing and design.
Within 30 days of filming, you’ll get a skillfully edited, full-length video testimonial—but that’s just the beginning.
Depending on your package, we’ll also send you bite-sized clips of the most powerful interview moments, audio files, transcripts, social media assets, Q&A blog posts, and in-depth case studies.
“Since incorporating video testimonials into our website, we’ve experienced a significant boost in engagement, surpassing the impact of traditional demo videos.”
Kshitiz Sanghi
Voosh.ai
Strategy Development & Preparation
We will collaborate to establish your objectives and decide the narrative direction, followed by crafting a tailored set of questions.
Our role extends to guiding your customer on what to anticipate and introducing them to our dedicated team. From that point, we’ll oversee the entire process, ensuring a seamless experience.
Filming
We coordinate the shoot with your client and determine whether to do a remote or on-site interview.
On the day of the interview, both a producer and an interviewer are present to guide your customer and ensure you get the best possible footage.
Editing & Publishing
Our editing team will create a captivating, full-length interview file. We’ll perform up to 3 rounds of edits so you get the perfect final cut.
In addition, you’ll get highlight clips, audio recordings, full interview transcripts, and raw footage files.
“For a seamless customer testimonial experience, I highly recommend Elite Testimonial. Their exceptional team effortlessly handles every aspect, from guiding interviews to filming and editing, making the entire process appear effortless.”
Natalie Gardiner
Circular
79%
2 in 3
Customers are more likely to buy after watching a video testimonial.
89%
Of marketers say video testimonials are the most effective form of content marketing.
90%
Of customers trust video testimonials more than a brand’s own messaging.
Home Pages
Sales Pages
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Self-Capture Video Testimonials
Send a link to your customers and let them self-submit their own video testimonial asynchronously. Then let our team of professional video editors do the rest.
$795
per interview
Bespoke 1-on-1 Video Testimonials
We handle the entire process—from interviewing and filming to editing, either on-site or remote.
$1,595
per interview
General
Definitely! Please don’t hesitate to get in touch immediately. It’s beneficial to begin conversations early, allowing us to streamline the planning and setup phase well ahead of time, avoiding any last-minute scrambles. Our team is ready to guide you through each step of the process, offering support from start to finish.
While we do not directly communicate with your clients on your behalf, we are fully prepared to support you in facilitating their participation. We offer a variety of resources to assist you in this endeavor. Our toolkit includes customizable email templates designed to resonate with your clients, guides that provide a clear roadmap for engagement, and personalized consultations.
We typically set a goal to finalize projects within an average span of 20 days following the interview.
We understand that each project has its own set of requirements and deadlines, and our team is ready to adapt our processes to meet these specific needs. We encourage open and prompt communication throughout the project to help expedite the process.
Remote Testimonials
Remote testimonials are collected via the smartphones of your employees or customers, conducted from remote locations.
The entire process will take just 30 to 45 minutes.
We start by assessing the client’s recording environment and their comfort level in front of the camera, ensuring they are prepared for a smooth recording session. Then, we utilize the client’s smartphone to capture high-resolution video, taking advantage of the device’s quality. Throughout the process, we offer guidance on how to deliver responses effectively, aiming for the best possible takes. Finally, we enhance the raw footage with professional editing techniques, including adding transitions, background music, stock clips, motion graphics, and captions, to create a visually engaging and polished final product.
For the sake of maintaining uniformity and high standards, we request that remote testimonials involve just a single interviewee at any given time. Nevertheless, we’re open to exploring the production of several individual video testimonials upon request.
All our videos are captured in high definition. We use smartphones for recording because they’re accessible to everyone and provide great quality.
On-Site Video Testimonials
On-site testimonials are collected at the location, venue, or during a conference.
For on-site testimonial recordings, we offer the flexibility to feature up to two individuals in a single video. This setup allows for a dynamic and engaging presentation of your testimonial, capturing the essence of your message through the perspectives of two participants. If your project requires the inclusion of additional interviewees beyond this number, we are prepared to accommodate these requests. Please be aware that incorporating more than two participants into your testimonial video will incur additional charges. This policy ensures that we can maintain the quality and individual attention each testimonial deserves, while also allowing for the customization necessary to meet your specific needs.
Our goal is to make the participation process as efficient and straightforward for your clients as possible, ensuring that it requires no more than two hours of their time in total.
The process is structured into three main parts to optimize both time and output quality:
Pre-Interview Preparation: Initially, your clients will engage in a short pre-interview session. This step is designed to prepare them for the main filming day, covering the topics to be discussed and any questions they might have. It’s an essential phase for setting expectations and making them feel comfortable and ready.
Day-of Shoot: On the day of filming, your clients will take part in the actual video shoot. We aim to make this experience as seamless and enjoyable as possible, ensuring that we capture the essence of their testimonial effectively and authentically.
Review and Approval of Final Cuts: After the shoot, we will provide your clients with the final edits of the video for their review. This stage is crucial for ensuring that your clients are completely satisfied with how they are presented in the testimonial. It allows for any necessary adjustments to be made before the final product is shared or published.
Self-Capture Video Testimonials
Remote testimonials involve direct involvement from our creative producers who assist in framing the shot and posing questions to the customer. This collaborative approach ensures the video captures the customer’s responses effectively, with professional guidance on presentation and content.
On the other hand, self-submitted testimonials offer a more autonomous process. Customers are provided with a link that leads them to a platform where they receive prompts for questions. They then record their responses independently, without real-time assistance. This method allows for flexibility and convenience, as customers can participate from any location and at a time that suits them best, using the guided prompts to structure their testimonial.
We mitigate this by offering video tutorials at the outset, which outline best practices for achieving high-quality recordings. Additionally, our skilled editors enhance the audio and video quality, edit backgrounds, and make other improvements as needed. With the self-submitted option, you are only billed for the testimonials you choose to use, ensuring you’re not paying for subpar content.
We strongly recommend using a webcam. It simplifies the process for your customers, allowing them to easily click a link on their computer and begin recording immediately.
Most customers run targeted campaigns to multiple customers. For example, a set of questions for one industry and a set for another industry. You can customize questions for each customer though if you wish. If you do, it’s best to get them to agree to give a testimonial ahead of time so you do not spend time filling out creative briefs for interviews that won’t happen.
Our team is adept at transforming raw clips into engaging narratives, enriched with b-roll, text overlays, and basic animations. We employ a suite of tools and techniques to enhance and refine the quality of the audio and visual elements, ensuring a polished and professional testimonial.
Written Assets
From long-form written assets to one-sheets, slide decks, Q&A-style blog posts, audiograms, and more, we can turn every customer interview into a campaign’s worth of collateral you can use across the entire buyers’ journey.
We strive to create written assets that match the branding style and tone of your existing written collateral. To help us create the best content possible, we’ll ask for your brand style guide, buyer personas, and other marketing strategy documents you’d like to share.
Not at all! We capture all the information we need to create written assets during our streamlined interview process.
We can deliver ready-to-publish written assets within 30 days after delivering your video testimonial.
We film video testimonials that convert clients for you
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